Returns & Exchanges

LAST UPDATED: November 12, 2020

CIRCUMSTANCES IN WHICH A RETURN IS ALLOWED

We permit returns if or when the incorrect product has been provided to you for download.

WHEN A RETURN NEEDS TO BE INITIATED

Returns need to be initiated within 48 hours of the product having been provided for download to you.

HOW A RETURN IS INITIATED

All returns need to be initiated by means of an email sent to orders@lifespire.co.za setting out the reason for the return as well as your order and contact details.

WHAT WILL HAPPEN ONCE A PRODUCT IS RETURNED

Once returned, and subject to a review of the order placed, you will receive a link to the correct product for download.

EXCHANGES AND REFUNDS

Please note that due to the nature of our products and services we do NOT, under any circumstances, offer exchanges or refunds.